Nicola Lindsay Designs respects your privacy and is committed to protecting the personal information you share with us. This statement describes how we collect and use your personal information that we may collect about you through the site and from our communications with you.

The types of personal information we collect may include:

• Your name.
• Your phone number.
• Your email address.
• Your address.
• Information about your visits to and use of this website.
• Information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.
• Information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications.

Most of the personal information we process is provided to us directly by you. This is information about you that you provide by filling in forms on the website, sign up for our email notifications or newsletter service, interacting with our website and social media platforms, or by corresponding with us by phone, e-mail or otherwise. It includes information you provide in the course of the use of our products and/or services to you and the payment for those services.

We may collect non-personal information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.

Information about your visit during your time on our website is collected automatically using small data files called “cookies”. We use cookies to track site usage and behaviour, improve the quality of content and navigation and give you the best online experience during your visit to our website.

Our website uses Google Analytics to collect information about how visitors use our website. Data that is collected includes your geographical location, IP address, length of visit, page views, and navigation pathways.

Most browsers allow you to refuse to accept cookies (for example, in Internet Explorer you can refuse all cookie by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector). This may, however, have a negative impact upon the usability of this website.

All information about you that we collect or receive, whether of a personal or technical nature, may be used by us in the following ways:

• To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
• To administer our site and for internal operations, including troubleshooting, system and security updates, data analysis, testing, research, statistical and survey purposes.
• To provide you with information about other goods and services that we offer that are similar or relevant to those that you have already purchased or enquired about.
• To notify you about changes to our services.
• To improve our site to ensure that content is presented in the most effective manner for you and for your computer.
• To allow you to participate in interactive features of our service when you choose to do so.
• As part of our efforts to keep our site safe and secure.

We will take appropriate steps to protect your information and prevent its loss, misuse or alteration.

We will keep your personal information for as long as necessary for the purposes for which it was collected, to provide you with services and to conduct our legitimate business interests or where otherwise required by law.

Our website contains links to and details of third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies and the practise of third parties.

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.

If you have any concerns about our use of your personal information, you can contact us here.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk